As a major Expansion for the MMORPG *World of Warcraft*, *Shadowlands* (released 2020) requires the base game to access its content, significantly enhancing the core experience with new zones in the afterlife. You cross into the Shadowlands to investigate a cosmic imbalance caused by Sylvanas Windrunner, where departed souls are trapped. Key features include aligning with one of four Covenants for unique abilities and progression paths, and engaging with *Torghast*, an infinitely replayable, roguelike dungeon system set in the Maw. This content adds a new level cap and substantial narrative depth to the ongoing RPG adventure.
As a substantial expansion, this content significantly enhances the core *World of Warcraft* experience. It requires the base game to access and play. It introduces a completely new set of zones—the various realms within the Shadowlands—along with a new level cap, extensive new questlines, and significant additions to the game's lore and world-building.
The scope is comparable to previous major expansions, offering hundreds of hours of new narrative content, exploration, and character progression opportunities integrated directly into the existing game structure. There are no separate DLCs or standalone versions associated with this specific content release.
The primary new gameplay systems introduced focus heavily on the afterlife setting. Players will encounter and align themselves with one of four major factions, known as Covenants, each governing a different plane within the Shadowlands. These Covenants offer distinct storylines, cosmetic rewards, and unique gameplay abilities.
Choosing a Covenant is a defining feature of this expansion. Each Covenant grants access to specific abilities and a Soulbind system, which allows players to forge deeper connections with legendary figures within that faction. This system provides customizable passive and active bonuses that enhance character performance across various aspects of the game, from questing to high-level raiding.
Furthermore, the expansion introduces the Torghast, Tower of the Damned, an infinitely replayable, roguelike dungeon experience located within the Maw. This system challenges players with randomized layouts and power-ups as they delve deeper into the realm of eternal suffering.
The setting is a stark contrast to the living world of Azeroth. The Shadowlands is a realm of wonder and horror, structured around the delicate balance between life and death. Players will explore diverse zones, from the eternal autumn of Bastion to the shadowy, oppressive landscape of Maldraxxus and the gloom of Revendreth. The atmosphere is one of cosmic mystery and high stakes, as the integrity of the entire cycle of life and death hangs in the balance.
This expansion raises the maximum character level, requiring players to progress through the new zones to reach the new cap. Beyond the main questlines detailing Sylvanas's actions and the fate of the departed souls, players engage with new dungeons and raids set within these afterlife realms. Character customization options are also expanded through rewards tied to Covenant progression and exploration within the Shadowlands.
Violence is similar to that found in previous expansions of the game, with human and fantasy characters engaging in combat using a variety of physical and magical weapons. Damage is represented through life bars and injuries are not shown. There is infrequent mild bad language, including ‘bastard’, ‘shit’, ‘bitch’ and ‘buggers’.

Patch 9.2.0: Eternity's End is the second content patch of Shadowlands, announced on 11 November 2021 and released on 22 February 2022. It introduces the Zereth Mortis zone, Sepulcher of the First Ones raid, and Zovaal's final chapter.

The traitorous Sire Denathrius has been defeated, but the power of the Maw still grows. In Chains of Domination, the upcoming major content update for World of Warcraft: Shadowlands, players will delve into new depths of the Jailer's hopeless domain, seeking to understand the true nature of his malignant plans. Backed by the renewed might of the four Covenants, the champions of the Horde and the Alliance will take the fight for the Shadowlands to the seat of the Jailer's power. But the Banished One has a terrible new champion in his service—a cruel instrument of despair conscripted by Sylvanas Windrunner, capable of instilling dread into the hearts of Azeroth's heroes like no creature of the Shadowlands.