Frequently Asked Questions (FAQ)

Soren was founded by Jeff Sorrentino (JS), a 30+ year software veteran who began as a BBS pioneer in 1986 and created the popular WoW addon JS's Hunter Bar with 1.5M+ downloads. Read the complete story on our Founder Story Page..

It's our motto! We're committed to delivering quality gaming news that focus on facts, not hype. Our core content is built on verified data and solid research. Learn more on our About Page..

We cover games across all major platforms—PC, consoles, mobile and more. If it's a game worth talking about, we're on it!

We pull gaming news directly from developer announcements and posts, ensuring every story links back to the original source. Transparency is our priority—no rumors, just facts!

For our core news content, we use verified developer announcements and posts as our sources, with links back to the original data so you can check it for yourself. Our automated news system creates 100% original content that is COPPA and GDPR compliant, ensuring both copyright safety and privacy protection. If we ever make a mistake, let us know via our Contact Page and we'll fix it ASAP..

We source our game metadata (release dates, platforms, genres, etc.) from IGDB.com, one of the most comprehensive and accurate video game databases available. This ensures that our game information is reliable and up-to-date..

Our content is uniquely generated through advanced AI transformation that creates entirely original articles while maintaining factual accuracy. Every piece undergoes multi-layer verification for quality and originality. Additionally, we maintain direct contact channels with developers for exclusive content pushes and early announcements, with more partnerships on the way. Our automated system ensures rapid, accurate, and original reporting that focuses on what matters most to players.

The game MUST be in IGDB.com's database for us to even consider adding it. This ensures we have reliable metadata and that the game meets industry standards for recognition and documentation..

We accept various official news sources including X.com accounts, official game websites with news sections, Steam store pages and other verified developer communication channels. The news source must be actively maintained and provide regular updates about the game's development and releases.

You can browse our news without an account. However, creating a free account lets you set up personalized news display and engage with our community features.

Sorry to hear that! First, try clearing your browser cache or using a different device. If the issue persists, reach out via our Contact Page and we'll help you get back to gaming news in no time..

Our Discord bot delivers game news notifications directly to your Discord channels. To provide this service reliably and with customization options, the bot requires specific permissions. We believe in complete transparency about what we need and why. Below, we explain each permission in detail.

When you connect the Discord bot through our website, you'll be redirected to Discord's official authorization page where you can review and approve the permissions. You can also manage the bot's permissions later through your Discord server settings under Server Settings → Integrations → Soren.

Yes, absolutely! You maintain full control over the bot's permissions at all times. You can:

• • Modify permissions through your Discord server's Integration settings
• • Kick the bot from your server entirely at any time
• • Remove specific notification subscriptions through our Discord Management Page

While our bot code is proprietary, we're committed to transparency. The bot's behavior is straightforward: it only sends gaming news notifications to channels you configure. All message delivery is logged and you can view delivery history (last 6 attempts per game) on your Discord Management Page. If you have specific security concerns, please contact us..

We store only what's necessary to provide the service:

• • Your Discord channel ID and server ID (for knowing where to send notifications)
• • Which games you've subscribed to receive notifications for
• • Your notification customization settings (colors, thread preferences, role mentions - Premium/Pro only)
• • Delivery success/failure logs (last 6 attempts per game, for troubleshooting)

We do not store message contents, user conversations, or any personal information beyond what's needed for service delivery. See our Privacy Policy for complete details..

If you have questions, feedback, or need assistance, you can easily reach out to us. Please visit our Contact Page for various ways to get in touch..

To find out more about our mission, our values and our commitment to "Truth in Gaming," please head over to our About Us Page..

Right now, we source news directly from developers, but we're always open to suggestions! If you know of a game or news we might have missed, drop us a message via our Contact Page..

We're building a space for gamers to connect! For now, you can join the conversation by creating a free account and staying updated with our news. More community features are on the way—watch this space!

We take your privacy seriously. We use Discord SSO for authentication and do not store email addresses, helping to protect your personal information. We only collect the information necessary to provide our services and improve your experience. For complete details on what data we collect and how we use it, please review our Privacy Policy..

All Discord server subscriptions are managed directly through Discord. You can view and manage your server's subscription, view transaction history, and make changes through Discord's Server Settings. Our subscription system is powered entirely by Discord's monetization platform for secure and convenient payment management.

We take copyright seriously at Soren.com. We don't host copyrighted material without permission, but we're human — mistakes can happen! If you have a DMCA request or copyright concern, please reach out via our Contact Page. We'll review your request promptly and work to resolve any issues..

You can find all our important documents and information here:

• • About Us - Learn more about our mission and values
• • Privacy Policy - How we handle your personal information
• • Terms of Service - The rules and guidelines for using our platform